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Monthly Archives: November 2020

How pharmacies have responded to the medication delivery demand since the Covid-19 outbreak.

How pharmacies have responded to the medication delivery demand since the Covid-19 outbreak.

Since the Covid 19- outbreak, local pharmacies have started delivering otc and prescription medications on a much larger scale.

 

Most pharmacies are taking advantage of this opportunity and they started offering this service to their clients.

The idea of people receiving medications to their doorstep is not new to Covid 19 season, and it will most certainly not end with it. Once clients get accustomed to this new service they will keep asking for it.

 

Your Pharmacy has 4 main options when it comes to deliveries:

 

1- Your pharmacy can use FedEx, UPS, or USPS.

Any of these options are suitable when it comes to delivering statewide or long distances. You have to take into consideration that your packages might be picked up the same day you place your order, but after that, they will go to a distribution center to be sorted, and it might take a week or more for your client to finally receive its purchase.

 

>2- Start your own in house delivery operation.

Although this may be suitable for very large companies, it´s a daring move for most of the other pharmacies. You would have to learn about an entirely different business than your own. Also, the costs implied in hiring drivers, dispatchers, buying routing technology, and the loss implied in lack of knowledge will certainly be a warning.

 

3- You can use independent drivers.

This might cost you less money and get your packages from pick up to destination on the same day, but working with independent drivers has its problems. If you are lucky, you might find an independent driver that is not working for a delivery company that is reliable, represents your company values when is doing its job, and that would be fine. But what if volume exceeded his capacity? how could he respond? chances are he can´t, not without compromising some of his work. Delays, misplaced orders, are some of the problems that may happen, that will certainly not keep your clients happy.

4- Local Courier

So, what would be the best solution for your pharmacy? Truth being said there is no perfect solution. But there is one scenario where your best choice has no discussion. For bulk deliveries within more or less a 10-mile radio, Dotexpress is without a question your best choice.
Why?
We will charge you less than the usual big-name carriers for same-day deliveries. If your volume increases you pay less.
You will get delivery confirmation communications and tracking information through the whole process.
A dispatcher will always be there in case you need to talk to him.