During days like Black Friday or Cyber Monday, consumers devour websites and online stores for the best deals, fact which is directly impacting the way online retailers have to deal with deliveries.
While this shopping frenzy can cause caos, if planned properly, it can be a great opportunity for your business to grow and increase costumer loyalty.
As on-demand delivery is at the core of the logistics industry, retailers who want to remain competitive should take a closer look at the market demand and make a decision on how to make on-demand delivery more efficient.
Costumers Demand last-mile delivery
For an online retailer it is most important to offer an excellent costumer service. An effective way to do so, and to show you care for your costumers and their loyalty is to give them a great delivery service. Last-mile delivery is the service your company needs to offer, because it adds value to your products and your brand. Of course this may be something easy to handle when your volume stays within normal standards, but on dates as Cyber Monday, Black Friday or even during holidays you can expect your volume to go up, this is why it’s always smart to have a trustworthy local courier at hand when things can get, and probably will get out of control for your current delivery system.
Technology is a Key solution to manage your deliveries
Customers require increased efficiency and faster deliveries – this is why automation is key when it comes to managing a large volume of orders.
- Automated Tracking and Dispatching System
- Automated Routing System
When talking about on-demand delivery, technology is essential. Take in account that functions like automatically dispatching orders in the right area, at the right time can help you increase efficiency and decrease delivery time.
Programming the routes based on the number of stops and assigning the required number of drivers to deliver each package on time, is an essential function that your delivery strategy needs to have