[select_page_header page_header_tagline=”Terms & Conditions” page_header_title=” DotExpress – Delivery On Time”][/select_page_header]
Privacy Policy for Dotexpress
At dotexpresscorp.com, accessible from https://www.dotexpresscorp.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by dotexpresscorp.com and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in dotexpresscorp.com. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our webste
- Improve, personalize, and expand our webste
- Understand and analyze how you use our webste
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the webste, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Log Files
dotexpresscorp.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information. Our Privacy Policy was created with the help of the Privacy Policy Generator and the Privacy Policy Template.
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of dotexpresscorp.com.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on dotexpresscorp.com, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that dotexpresscorp.com has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
dotexpresscorp.com's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. What Are Cookies?
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
dotexpresscorp.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Additional Charges:
Round Trip:
20% discount of Regular/Rush rate on return portion
Parking and Tolls will be assessed
Additional stops:
$9.50 for Dade County
$18.50 for Broward County
Late Delivery:
$8 (Pick-up or Delivery between 6:01 PM to 10:00 PM – 7:00 AM to 8:00 AM)
$25 (Pick-up or Delivery between 10:00 PM to 6:59 AM)
Expedite Fee:
$5.00 for Rush deliveries to be completed in less than 90 min.
Dedicated Driver:
$15.00
Weekends/ Holidays:
Flat rate for 1 box up to 30 lbs Dade $45.00, Broward $90.00, Palm Beach $180.00
Van Charge:
$15.00 (When a van is required for pick-up)
Truck Charge:
$50.00 (When a 14 foot truck or bigger is required for pick up)
Cargo deliveries are priced Dock to Dock. For inside pick up and/or delivery please request quote.
Cancellation Fee:
$8.00 If driver is dispatched.
$12.00 charged if driver arrives at pick-up point before cancellation.
Waiting Times:
First 10 minutes: free of charge
From 11 to 30: $6.00
From 31 to 45: $9.00
From 46 to 60: $12.00
From 61 to 90: $25.00
Rush tickets need to be requested before 12:00pm to be delivered the same day in Dade and Broward
Gasoline Surcharge:
A gasoline surcharge may be added to the base rates when prices have sudden increases. This surcharge will be based on the average price of gasoline for the state of Florida, updated every Monday from the Department of Energy (Click Here) The surcharge will be applied according to the following table:
Average Gas Price $ per gal.
Surcharge % over base rate
Below 2.50 – 0%
2.51 – 3.00 – 3%
3.01 – 3.50 – 4%
3.51 – 4.50 – 5%
4.51 – 5.00 – 6%
Insurance limitations:
All movements are automatically insured for $50.00 at no extra charge. Additional insurance, up to a maximum of $1,500.00 is available for $1.00 per $100.00 declared value when placing the delivery order, provided that materials are properly packaged and/or labeled.
Insurance limitations:
All movements are automatically insured for $50.00 at no extra charge. Additional insurance, up to a maximum of $1,500.00 is available for $1.00 per $100.00 declared value when placing the delivery order, provided that materials are properly packaged and/or labeled.
Billing periods close on the 15 and last day of every month, at which time you will be invoiced for all your deliveries within that given period. These invoices are due upon receipt. If payment is not received within 15 days of the invoice date, your account will be blocked until payment is received, clients are encourage to provide a Credit Card to use as source of payment for your invoices. DOTexpress may charge interest at the rate of 1.5% per month on the unpaid balance.
Payment can be made by check or major credit cards
New Account:
New accounts will be required to provide a credit card and will be on a COD mode until payment pattern is established. Once payments are established and in a timely manner the client will be invoiced as per our regular invoicing policy. Client can continue to pay the invoices with the credit card in file.
Prices:
Prices are based on a Zip code to Zip code distance and the type of service requested. Prices may vary without notice from time to time for minor adjustments. You can request an updated price list for your zip code at dotex.sales@dotexpresscorp.com
Discount and Promotions:
In order to take advance of special pricing an promotion the account has to be completely up to date or at least below the 15 day mark.
Original Tickets:
There are no physical tickets unless requested by client. An electronic ticket from our system is available with the details of the delivery, and might or might not contain a signature.
Additional Charges:
Round Trip:
20% discount of Regular/Rush rate on return portion
Parking and Tolls will be assessed
Additional stops:
$9.50 for Dade County
$18.50 for Broward County
Late Delivery:
$8 (Pick-up or Delivery between 6:01 PM to 10:00 PM – 7:00 AM to 8:00 AM)
$25 (Pick-up or Delivery between 10:00 PM to 6:59 AM)
Expedite Fee:
$5.00 for Rush deliveries to be completed in less than 90 min.
Dedicated Driver:
$15.00
Weekends/ Holidays:
Flat rate for 1 box up to 30 lbs Dade $45.00, Broward $90.00, Palm Beach $180.00
Van Charge:
$15.00 (When a van is required for pick-up)
Truck Charge:
$50.00 (When a 14 foot truck or bigger is required for pick up)
Cargo deliveries are priced Dock to Dock. For inside pick up and/or delivery please request quote.
Cancellation Fee:
$8.00 If driver is dispatched.
$12.00 charged if driver arrives at pick-up point before cancellation.
Waiting Times:
First 10 minutes: free of charge
From 11 to 30: $6.00
From 31 to 45: $9.00
From 46 to 60: $12.00
From 61 to 90: $25.00
Rush tickets need to be requested before 12:00pm to be delivered the same day
Gasoline Surcharge:
A gasoline surcharge may be added to the base rates when prices have sudden increases. This surcharge will be based on the average price of gasoline for the state of Florida, updated every Monday from the Department of Energy (Click Here) The surcharge will be applied according to the following table:
Average Gas Price $ per gal.
Surcharge % over base rate
Below 2.50 – 0%
2.51 – 3.00 – 3%
3.01 – 3.50 – 4%
3.51 – 4.00 – 5%
4.50 – 5.00 – 6%
Insurance limitations:
All movements are automatically insured for $50.00 at no extra charge. Additional insurance, up to a maximum of $1,500.00 is available for $1.00 per $100.00 declared value when placing the delivery order, provided that materials are properly packaged and/or labeled.
Insurance limitations:
All movements are automatically insured for $50.00 at no extra charge. Additional insurance, up to a maximum of $1,500.00 is available for $1.00 per $100.00 declared value when placing the delivery order, provided that materials are properly packaged and/or labeled.
Billing periods close on the 15 and last day of every month, at which time you will be invoiced for all your deliveries within that given period. These invoices are due upon receipt. If payment is not received within 15 days of the invoice date, your account will be blocked until payment is received, clients are encourage to provide a Credit Card to use as source of payment for your invoices. DOTexpress may charge interest at the rate of 1.5% per month on the unpaid balance.
Payment can be made by check or major credit cards
New Account:
New accounts will be required to provide a credit card and will be on a COD mode until payment pattern is established. Once payments are established and in a timely manner the client will be invoiced as per our regular invoicing policy. Client can continue to pay the invoices with the credit card in file.
Prices:
Prices are based on a Zip code to Zip code distance and the type of service requested. Prices may vary without notice from time to time for minor adjustments. You can request an updated price list for your zip code at dotex.sales@dotexpresscorp.com
Discount and Promotions:
In order to take advance of special pricing an promotion the account has to be completely up to date or at least below the 15 day mark.
Original Tickets:
There are no physical tickets unless requested by client. An electronic ticket from our system is available with the details of the delivery, and might or might not contain a signature.
Additional Charges:
Round Trip:
20% discount of Regular/Rush rate on return portion
Parking and Tolls will be assessed
Additional stops:
$9.50 for Dade County
$18.50 for Broward County
Late Delivery:
$8 (Pick-up or Delivery between 6:01 PM to 10:00 PM – 7:00 AM to 8:00 AM)
$25 (Pick-up or Delivery between 10:00 PM to 6:59 AM)
Expedite Fee:
$5.00 for Rush deliveries to be completed in less than 90 min.
Dedicated Driver:
$15.00
Weekends/ Holidays:
Flat rate for 1 box up to 30 lbs Dade $45.00, Broward $90.00, Palm Beach $180.00
Van Charge:
$15.00 (When a van is required for pick-up)
Truck Charge:
$50.00 (When a 14 foot truck or bigger is required for pick up)
Cargo deliveries are priced Dock to Dock. For inside pick up and/or delivery please request quote.
Cancellation Fee:
$8.00 If driver is dispatched.
$12.00 charged if driver arrives at pick-up point before cancellation.
Waiting Times:
First 10 minutes: free of charge
From 11 to 30: $6.00
From 31 to 45: $9.00
From 46 to 60: $12.00
From 61 to 90: $25.00
Rush tickets need to be requested before 12:00pm to be delivered the same day
Gasoline Surcharge:
A gasoline surcharge may be added to the base rates when prices have sudden increases. This surcharge will be based on the average price of gasoline for the state of Florida, updated every Monday from the Department of Energy (Click Here) The surcharge will be applied according to the following table:
Average Gas Price $ per gal.
Surcharge % over base rate
Below 2.50 – 0%
2.51 – 3.00 – 3%
3.01 – 3.50 – 4%
3.51 – 4.00 – 5%
4.50 – 5.00 – 6%
Insurance limitations:
All movements are automatically insured for $50.00 at no extra charge. Additional insurance, up to a maximum of $1,500.00 is available for $1.00 per $100.00 declared value when placing the delivery order, provided that materials are properly packaged and/or labeled.
Insurance limitations:
All movements are automatically insured for $50.00 at no extra charge. Additional insurance, up to a maximum of $1,500.00 is available for $1.00 per $100.00 declared value when placing the delivery order, provided that materials are properly packaged and/or labeled.
Billing periods close on the 15 and last day of every month, at which time you will be invoiced for all your deliveries within that given period. These invoices are due upon receipt. If payment is not received within 15 days of the invoice date, your account will be blocked until payment is received, clients are encourage to provide a Credit Card to use as source of payment for your invoices. DOTexpress may charge interest at the rate of 1.5% per month on the unpaid balance.
Payment can be made by check or major credit cards
New Account:
New accounts will be required to provide a credit card and will be on a COD mode until payment pattern is established. Once payments are established and in a timely manner the client will be invoiced as per our regular invoicing policy. Client can continue to pay the invoices with the credit card in file.
Prices:
Prices are based on a Zip code to Zip code distance and the type of service requested. Prices may vary without notice from time to time for minor adjustments. You can request an updated price list for your zip code at dotex.sales@dotexpresscorp.com
Discount and Promotions:
In order to take advance of special pricing an promotion the account has to be completely up to date or at least below the 15 day mark.
Original Tickets:
There are no physical tickets unless requested by client. An electronic ticket from our system is available with the details of the delivery, and might or might not contain a signature.
Additional Charges:
Round Trip:
20% discount of Regular/Rush rate on return portion
Parking and Tolls will be assessed
Additional stops:
$9.50 for Dade County
$18.50 for Broward County
Late Delivery:
$8 (Pick-up or Delivery between 6:01 PM to 10:00 PM – 7:00 AM to 8:00 AM)
$25 (Pick-up or Delivery between 10:00 PM to 6:59 AM)
Expedite Fee:
$5.00 for Rush deliveries to be completed in less than 90 min.
Dedicated Driver:
$15.00
Weekends/ Holidays:
Flat rate for 1 box up to 30 lbs Dade $45.00, Broward $90.00, Palm Beach $180.00
Van Charge:
$15.00 (When a van is required for pick-up)
Truck Charge:
$50.00 (When a 14 foot truck or bigger is required for pick up)
Cargo deliveries are priced Dock to Dock. For inside pick up and/or delivery please request quote.
Cancellation Fee:
$8.00 If driver is dispatched.
$12.00 charged if driver arrives at pick-up point before cancellation.
Waiting Times:
First 10 minutes: free of charge
From 11 to 30: $6.00
From 31 to 45: $9.00
From 46 to 60: $12.00
From 61 to 90: $25.00
Rush tickets need to be requested before 12:00pm to be delivered the same day in Dade and Broward
Gasoline Surcharge:
A gasoline surcharge may be added to the base rates when prices have sudden increases. This surcharge will be based on the average price of gasoline for the state of Florida, updated every Monday from the Department of Energy (Click Here) The surcharge will be applied according to the following table:
Average Gas Price $ per gal.
Surcharge % over base rate
Below 2.50 – 0%
2.51 – 3.00 – 3%
3.01 – 3.50 – 4%
3.51 – 4.00 – 5%
4.50 – 5.00 – 6%
Insurance limitations:
All movements are automatically insured for $50.00 at no extra charge. Additional insurance, up to a maximum of $1,500.00 is available for $1.00 per $100.00 declared value when placing the delivery order, provided that materials are properly packaged and/or labeled.
Insurance limitations:
All movements are automatically insured for $50.00 at no extra charge. Additional insurance, up to a maximum of $1,500.00 is available for $1.00 per $100.00 declared value when placing the delivery order, provided that materials are properly packaged and/or labeled.
Billing periods close on the 15 and last day of every month, at which time you will be invoiced for all your deliveries within that given period. These invoices are due upon receipt. If payment is not received within 15 days of the invoice date, your account will be blocked until payment is received, clients are encourage to provide a Credit Card to use as source of payment for your invoices. DOTexpress may charge interest at the rate of 1.5% per month on the unpaid balance.
Payment can be made by check or major credit cards
New Account:
New accounts will be required to provide a credit card and will be on a COD mode until payment pattern is established. Once payments are established and in a timely manner the client will be invoiced as per our regular invoicing policy. Client can continue to pay the invoices with the credit card in file.
Prices:
Prices are based on a Zip code to Zip code distance and the type of service requested. Prices may vary without notice from time to time for minor adjustments. You can request an updated price list for your zip code at dotex.sales@dotexpresscorp.com
Discount and Promotions:
In order to take advance of special pricing an promotion the account has to be completely up to date or at least below the 15 day mark.
Original Tickets:
There are no physical tickets unless requested by client. An electronic ticket from our system is available with the details of the delivery, and might or might not contain a signature.
Additional Charges:
Round Trip:
20% discount of Regular/Rush rate on return portion
Parking and Tolls will be assessed
Additional stops:
$9.50 for Dade County
$18.50 for Broward County
Late Delivery:
$8 (Pick-up or Delivery between 6:01 PM to 10:00 PM – 7:00 AM to 8:00 AM)
$25 (Pick-up or Delivery between 10:00 PM to 6:59 AM)
Expedite Fee:
$5.00 for Rush deliveries to be completed in less than 90 min.
Dedicated Driver:
$15.00
Weekends/ Holidays:
Flat rate for 1 box up to 30 lbs Dade $45.00, Broward $90.00, Palm Beach $180.00
Van Charge:
$15.00 (When a van is required for pick-up)
Truck Charge:
$50.00 (When a 14 foot truck or bigger is required for pick up)
Cargo deliveries are priced Dock to Dock. For inside pick up and/or delivery please request quote.
Cancellation Fee:
$8.00 If driver is dispatched.
$12.00 charged if driver arrives at pick-up point before cancellation.
Waiting Times:
First 10 minutes: free of charge
From 11 to 30: $6.00
From 31 to 45: $9.00
From 46 to 60: $12.00
From 61 to 90: $25.00
Rush tickets need to be requested before 12:00pm to be delivered the same day
Gasoline Surcharge:
A gasoline surcharge may be added to the base rates when prices have sudden increases. This surcharge will be based on the average price of gasoline for the state of Florida, updated every Monday from the Department of Energy (Click Here) The surcharge will be applied according to the following table:
Average Gas Price $ per gal.
Surcharge % over base rate
Below 2.50 – 0%
2.51 – 3.00 – 3%
3.01 – 3.50 – 4%
3.51 – 4.00 – 5%
4.50 – 5.00 – 6%
Insurance limitations:
All movements are automatically insured for $50.00 at no extra charge. Additional insurance, up to a maximum of $1,500.00 is available for $1.00 per $100.00 declared value when placing the delivery order, provided that materials are properly packaged and/or labeled.
Insurance limitations:
All movements are automatically insured for $50.00 at no extra charge. Additional insurance, up to a maximum of $1,500.00 is available for $1.00 per $100.00 declared value when placing the delivery order, provided that materials are properly packaged and/or labeled.
Billing periods close on the 15 and last day of every month, at which time you will be invoiced for all your deliveries within that given period. These invoices are due upon receipt. If payment is not received within 15 days of the invoice date, your account will be blocked until payment is received, clients are encourage to provide a Credit Card to use as source of payment for your invoices. DOTexpress may charge interest at the rate of 1.5% per month on the unpaid balance.
Payment can be made by check or major credit cards
New Account:
New accounts will be required to provide a credit card and will be on a COD mode until payment pattern is established. Once payments are established and in a timely manner the client will be invoiced as per our regular invoicing policy. Client can continue to pay the invoices with the credit card in file.
Prices:
Prices are based on a Zip code to Zip code distance and the type of service requested. Prices may vary without notice from time to time for minor adjustments. You can request an updated price list for your zip code at dotex.sales@dotexpresscorp.com
Discount and Promotions:
In order to take advance of special pricing an promotion the account has to be completely up to date or at least below the 15 day mark.
Original Tickets:
There are no physical tickets unless requested by client. An electronic ticket from our system is available with the details of the delivery, and might or might not contain a signature.
Additional Charges:
Round Trip:
20% discount of Regular/Rush rate on return portion
Parking and Tolls will be assessed
Additional stops:
$9.50 for Dade County
$18.50 for Broward County
Late Delivery:
$8 (Pick-up or Delivery between 6:01 PM to 10:00 PM – 7:00 AM to 8:00 AM)
$25 (Pick-up or Delivery between 10:00 PM to 6:59 AM)
Expedite Fee:
$5.00 for Rush deliveries to be completed in less than 90 min.
Dedicated Driver:
$15.00
Weekends/ Holidays:
Flat rate for 1 box up to 30 lbs Dade $45.00, Broward $90.00, Palm Beach $180.00
Van Charge:
$15.00 (When a van is required for pick-up)
Truck Charge:
$50.00 (When a 14 foot truck or bigger is required for pick up)
Cargo deliveries are priced Dock to Dock. For inside pick up and/or delivery please request quote.
Cancellation Fee:
$8.00 If driver is dispatched.
$12.00 charged if driver arrives at pick-up point before cancellation.
Waiting Times:
First 10 minutes: free of charge
From 11 to 30: $6.00
From 31 to 45: $9.00
From 46 to 60: $12.00
From 61 to 90: $25.00
Rush tickets need to be requested before 12:00pm to be delivered the same day
Gasoline Surcharge:
A gasoline surcharge may be added to the base rates when prices have sudden increases. This surcharge will be based on the average price of gasoline for the state of Florida, updated every Monday from the Department of Energy (Click Here) The surcharge will be applied according to the following table:
Average Gas Price $ per gal.
Surcharge % over base rate
Below 2.50 – 0%
2.51 – 3.00 – 3%
3.01 – 3.50 – 4%
3.51 – 4.00 – 5%
4.50 – 5.00 – 6%
Insurance limitations:
All movements are automatically insured for $50.00 at no extra charge. Additional insurance, up to a maximum of $1,500.00 is available for $1.00 per $100.00 declared value when placing the delivery order, provided that materials are properly packaged and/or labeled.
Insurance limitations:
All movements are automatically insured for $50.00 at no extra charge. Additional insurance, up to a maximum of $1,500.00 is available for $1.00 per $100.00 declared value when placing the delivery order, provided that materials are properly packaged and/or labeled.
Billing periods close on the 15 and last day of every month, at which time you will be invoiced for all your deliveries within that given period. These invoices are due upon receipt. If payment is not received within 15 days of the invoice date, your account will be blocked until payment is received, clients are encourage to provide a Credit Card to use as source of payment for your invoices. DOTexpress may charge interest at the rate of 1.5% per month on the unpaid balance.
Payment can be made by check or major credit cards
New Account:
New accounts will be required to provide a credit card and will be on a COD mode until payment pattern is established. Once payments are established and in a timely manner the client will be invoiced as per our regular invoicing policy. Client can continue to pay the invoices with the credit card in file.
Prices:
Prices are based on a Zip code to Zip code distance and the type of service requested. Prices may vary without notice from time to time for minor adjustments. You can request an updated price list for your zip code at dotex.sales@dotexpresscorp.com
Discount and Promotions:
In order to take advance of special pricing an promotion the account has to be completely up to date or at least below the 15 day mark.
Original Tickets:
There are no physical tickets unless requested by client. An electronic ticket from our system is available with the details of the delivery, and might or might not contain a signature.
Additional Charges:
Round Trip:
20% discount of Regular/Rush rate on return portion
Parking and Tolls will be assessed
Additional stops:
$9.50 for Dade County
$18.50 for Broward County
Late Delivery:
$8 (Pick-up or Delivery between 6:01 PM to 10:00 PM – 7:00 AM to 8:00 AM)
$25 (Pick-up or Delivery between 10:00 PM to 6:59 AM)
Expedite Fee:
$5.00 for Rush deliveries to be completed in less than 90 min.
Dedicated Driver:
$15.00
Weekends/ Holidays:
Flat rate for 1 box up to 30 lbs Dade $45.00, Broward $90.00, Palm Beach $180.00
Van Charge:
$15.00 (When a van is required for pick-up)
Truck Charge:
$50.00 (When a 14 foot truck or bigger is required for pick up)
Cargo deliveries are priced Dock to Dock. For inside pick up and/or delivery please request quote.
Cancellation Fee:
$8.00 If driver is dispatched.
$12.00 charged if driver arrives at pick-up point before cancellation.
Waiting Times:
First 10 minutes: free of charge
From 11 to 30: $6.00
From 31 to 45: $9.00
From 46 to 60: $12.00
From 61 to 90: $25.00
Rush tickets need to be requested before 12:00pm to be delivered the same day
Gasoline Surcharge:
A gasoline surcharge may be added to the base rates when prices have sudden increases. This surcharge will be based on the average price of gasoline for the state of Florida, updated every Monday from the Department of Energy (Click Here) The surcharge will be applied according to the following table:
Average Gas Price $ per gal.
Surcharge % over base rate
Below 2.50 – 0%
2.51 – 3.00 – 3%
3.01 – 3.50 – 4%
3.51 – 4.00 – 5%
4.50 – 5.00 – 6%
Insurance limitations:
All movements are automatically insured for $50.00 at no extra charge. Additional insurance, up to a maximum of $1,500.00 is available for $1.00 per $100.00 declared value when placing the delivery order, provided that materials are properly packaged and/or labeled.
Insurance limitations:
All movements are automatically insured for $50.00 at no extra charge. Additional insurance, up to a maximum of $1,500.00 is available for $1.00 per $100.00 declared value when placing the delivery order, provided that materials are properly packaged and/or labeled.
Billing periods close on the 15 and last day of every month, at which time you will be invoiced for all your deliveries within that given period. These invoices are due upon receipt. If payment is not received within 15 days of the invoice date, your account will be blocked until payment is received, clients are encourage to provide a Credit Card to use as source of payment for your invoices. DOTexpress may charge interest at the rate of 1.5% per month on the unpaid balance.
Payment can be made by check or major credit cards
New Account:
New accounts will be required to provide a credit card and will be on a COD mode until payment pattern is established. Once payments are established and in a timely manner the client will be invoiced as per our regular invoicing policy. Client can continue to pay the invoices with the credit card in file.
Prices:
Prices are based on a Zip code to Zip code distance and the type of service requested. Prices may vary without notice from time to time for minor adjustments. You can request an updated price list for your zip code at dotex.sales@dotexpresscorp.com
Discount and Promotions:
In order to take advance of special pricing an promotion the account has to be completely up to date or at least below the 15 day mark.
Original Tickets:
There are no physical tickets unless requested by client. An electronic ticket from our system is available with the details of the delivery, and might or might not contain a signature.